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According to Gainsight’s 2022 Customer Success Index, companies that reported the highest net revenue retention rates (NRR) also reported investing 10% of their revenue in their customer success and customer success operations (or CS Ops) teams - which translates to the fact that investing in custom
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S4 Episode 297: Analytics and team performance with Steve Leeds, VP Business Analytics, Ironwood Pharmaceuticals — Greg Kihlström Marketing Technology
287 - You can't manage what you can't measure. Ian Lowe, CMH Practice Management
Podcasting Your Global Career - Podcast
The Customer Success Podcast by CSM Practice
The Big Bang Theory: The Complete Series – TV no Google Play
S4 Episode 297: Analytics and team performance with Steve Leeds, VP Business Analytics, Ironwood Pharmaceuticals — Greg Kihlström Marketing Technology
When I read this, I knew I had to make this meme : r/TheOwlHouse
Ep. #9: How to Build an Award-Winning Customer Success Model - SaaS Partners
Ep. #9: How to Build an Award-Winning Customer Success Model - SaaS Partners
S4 Episode 297: Analytics and team performance with Steve Leeds, VP Business Analytics, Ironwood Pharmaceuticals — Greg Kihlström Marketing Technology