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Instacart shoppers say they face unforgiving metrics: 'It's a very easy job to lose

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Metrics define the experience of Instacart's part-time workforce.
Metrics define the experience of Instacart's part-time workforce.

Instacart shoppers say they face unforgiving metrics: 'It's a very easy job to lose' – Chicago Tribune

Instacart answering fewer questions than ever about puzzling drop

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What's it like to be an Instacart shopper? - The Washington Post

Data and Algorithms at Work, PDF, Surveillance

Instacart shoppers criticize a culture of unforgiving metrics

Instacart Shoppers Say They Can't Keep Working After Pay Cut

CEO Akio Toyoda's Perspectives on the Toyota Production System – Lean Blog

What's it like to be an Instacart shopper? - The Washington Post

Weekly Round-Up: Instacart Slashes Shopper Pay From $7 to $4

CEO Akio Toyoda's Perspectives on the Toyota Production System